By visiting DTS websites or providing your personal information to DTS via any other means, you are accepting and consenting to the practices described in this privacy statement. For purposes of this privacy statement, the term “visitor” includes visitors to our websites who are not yet customers, those who become customers, as well as those who do not become customers; whether you upload information to our websites, download it, or are merely visiting our websites. You can choose not to provide certain information when using our websites but it may prevent you from taking advantage of some of its features.
DTS’ obligations with respect to personal data for which DTS is solely a data processor, such as personal data that DTS’ customers store or transfer using DTS hosting services, are defined in its service level agreements with its customers and are not included in this Privacy Statement.
What information do we collect and where do we collect from?
The information we collect may include your personal information, such as your name, contact information, financial account numbers, IP addresses, Live Chat Messages, Telephone conversations, product and service selections and orders or other things that identify you individually. You may provide your personal information to us via chat, email or other written correspondence, telephone calls, web based forms, or other means.
You may visit our websites in any of the following ways:
By using your browser to navigate to our websites including (but not limited to) www.diverse-technology.com, www.dtstech.net
By viewing an advertisement displayed on a third party website that is served content by our web server
By viewing an email that is served content by our or a third party web server
When you visit our website, our server may log your IP address (unique network addresses), the time and duration of your visit, and the time and duration spent viewing the pages on our website. If you arrive at our website by clicking a paid advertisement (including a paid search engine result) or a link in an email, we may capture information that tracks your visit from that link. If you arrive at our website by clicking a nonpaid source, such as link in a nonpaid search engine result or an unsponsored link on another website, we may capture information that tracks your visit from that source, to the extent we are able to do so. We may also capture information about your computer system, such as your browser type and operating system.
We may place a cookie on your hard drive during a web visit. A cookie is a unique alphanumeric identifier that we use to identify the number of unique visitors to our website, whether or not those visitors are repeat visitors, and the source of the visits. Cookies cannot be executed as code or used to deliver a virus. Other servers cannot read them and personal information cannot be gathered from them. They are simply an identifier shared between you and us to allow us to improve the services we offer to you through our website. If you do not wish cookies to be placed on your computer, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. However, please note that permanently disabling cookies in your browser may hinder your use of our website as well as other websites and interactive services.
We do not collect personal information about you as part of a web visit, but web visit information may be tied to other information (including personal information) that we collect from you via chat, web forms, and other means described in this privacy statement. Our advertising agencies may also use web beacons and cookies to track your activity on our website originating from the advertisement. However, we will not provide your personal information to our advertising agencies.
Links to Non-DTS Websites
We may provide links to third-party websites for your convenience and information. The privacy practices of those sites may differ from DTS practices and are not controlled by DTS or covered by this Privacy Statement. We do not make any representations about third-party websites. We encourage you to review their privacy policies before submitting your personal data.
What do we use this information for?
We may use your information to process your service requests, handle orders, deliver products and services, process payments, communicate with you about orders, provide access to secure areas of the website, recommend merchandise and services that might be of interest to you, personalize your visit to our website, and to enable us to review develop and continually improve the products services and offers we provide online. We also use this information to prevent or detect fraud or abuses of our website and to enable third parties to carry out technical, logistical or other functions on our behalf.
We use visitor information to send information about our company to visitors and to get in touch with them when necessary. We also use the information we collect to improve the content of our websites and as training aides for our employees. Visitors are given the choice to contribute or not at the point at which we request their information.
Financial Information and payment details
We may ask visitors to enter credit card or account information in order to process orders for services placed with DTS or its affiliates. Financial information provided via our website or via the DTS® portals are transferred over a secure connection. We collect this information on a transaction-by-transaction basis and will not authorize the release of the information with anyone not directly involved in processing the transaction. This information may be encrypted and stored for logging purposes in accordance with applicable regulatory requirements.
Credit card numbers are used only for processing payments and are not used for any other purposes. When we use third party service providers for credit card processing services we will enter into a written agreement with such third party ensuring appropriate security and confidentiality measures are in place to safeguard your personal data.
We may use web beacons to count the number of times that our advertisements and web-based email content are viewed. We combine web beacon information with cookies to track activity on our website originating from advertisements and web-based email content.
We use information you provide to us via telephone calls, emails, web forms, and other communications to correspond with you about services you may be interested in purchasing. If you elect to purchase a service online using a web form, we may use the information to establish your account. Information you submit in writing, such as chat, email, and web form information is archived and may be tied to information that we collect about your web visits. Your telephone call may be recorded for training purposes and we may enter information you provide via telephone into our systems to use for the purposes described in this paragraph.
Disclosure of Personal Information
Personal information we gather is for internal use only and we will not authorize the release of this information to anyone outside DTS (with the exception of third party service providers to DTS who may perform functions on our behalf, but in such events personal information will only be shared to the extent reasonably necessary to perform their functions and they will not be authorized for use in any other function), unless you have consented to such disclosure.
Should you breach our terms and conditions or website terms, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. In particular, we may release the information we collect to third parties when we believe it is appropriate to comply with the law, to enforce our legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud, spam, or other undesirable conduct.
We may release the information we collect to third parties, where the information is provided to enable such third party to provide services to us, provided that the third party has agreed to use at least the same level of privacy protections described in this privacy statement, and is permitted to use the information only for the purpose of providing services to us.
DTS gives you an opportunity to chose to opt-out of personal data being disclosed to third parties for a purpose incompatible with the purpose for which it was originally collected (except for meeting applicable legal requirements or permitting third party service providers who perform functions on our behalf as described in section 3 of this privacy statement), including your opting out of receiving future marketing mailings. We will not use your contact information to correspond with you about our services if you ask us not to. Please send your request to firstname.lastname@example.org or write us at Compliance Officer, DTS, 2949 Sunrise Highway, Islip Terrace, NY 11752. Please note that it may take up to 5 days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request.
Security of information
DTS is committed to industry best practices concerning security measures to prevent the loss, misuse, and alteration of the information in our possession. We use various security measures to protect the information we collect, as appropriate to the type of information, including encryption, firewalls, and access controls. We store information you provide to us on a computer system located in a controlled facility with a limited access. Visitor textual information is encrypted during transmission, our company databases are accessible only by DTS employees, contractors, and agents on a need to know basis and who have entered into and are bound by a confidentiality and nondisclosure agreement with DTS.
Personal data we collect is relevant for the purposes for which it is to be used. DTS takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current.
Right to Access Your Personal Information
If you believe that any personal information we have about you is incorrect, or is, has been, or might be used inappropriately, please contact us at email@example.com, and we will take steps to correct or delete the information, or restrict its use, as appropriate.
DTS utilizes a self-assessment approach to assure its compliance with its privacy statement. DTS regularly verifies that the privacy statement is accurate, comprehensive, prominently displayed, completely implemented on an annual basis to ensure that all relevant privacy practices are being followed. Appropriate employee training is in place and internal procedures for periodically conducting objective reviews of compliance are in place.
Inquiries and Complaints
If you have a question or complaint about this privacy statement or our information collection practices, please contact us at firstname.lastname@example.org or write us at Compliance Officer, DTS, 2949 Sunrise Highway, Islip Terrace, NY 11752. We will investigate the matter and are committed to resolve any privacy concerns that you may have.