Mobile ERP System Partnership Between Florida based Advance Case Parts Inc. and DTS
Advanced Case Parts Inc. of Coral Springs FL, a major service and equipment provider to Major Supermarket Chains, Food Service establishments, Military Bases, Health Care Institutions and School Districts in the Southeastern U.S. and Caribbean has teamed with DTS for the implementation of a new ERP and Mobile Service system to drive the efficiency and cost effectiveness to their service fleet and improve inventory and business workflow.
“With their major client base Advance Case Parts can’t afford to have a client’s money generating equipment down to wait for a repair either major or minor or miss a contractual 2 hour response time to a problem. Communication from field service technicians and instant tracking and locating of vehicles, parts inventory locating, purchasing and service delivery is paramount to operations” exclaims Michael Demetriou, Advance Case Parts, COO. “The decision to partner with DTS for this implementation was made easy based on their experience with rolling out both on premise and cloud hosted ERP solutions. I’ve experienced the service of DTS for over a decade worldwide and can contest that their team delivers. I expect the outcome of this project to be business as usual.”
DTS CTO, Ken Blume also embraced the engagement. “Mobility is our game. This project is positioned to steer Information Technology directly to impact the client’s bottom line and facilitate growth using Davisware software as the backend ERP system and a suite of VMware based virtual servers for backend operations. By streamlining the clients business workflow and delivering the platform accessible remotely via virtual desktop, we anticipate a substantial and quick return on investment.”
Everyone is very excited about the Mobile ERP System roll out.