(DTS-MSP) Managed IT Services
Your IT network is the backbone of your business. But IT is not your business … it's ours. At Diverse Technology Solutions (DTS), we bring best-in-class managed IT services to small and midsized companies like yours so you can focus on building your business, not managing your computer network.
Offering complete IT management solutions through a single flat-fee monthly rate structure, DTS takes the hassles and budgetary guesswork out of managing and maintaining mission-critical data systems. We'll customize a support plan that is tailored to your environment to give you the critical technical expertise your business needs to maximize uptime, and increase network stability and staff productivity.
DTS offers an entire IT department at a fraction of the cost of a single network administrator. Imagine having the expertise of a full-time IT director to help you develop your IT strategy and make educated decisions, complemented by a network support team with technical expertise in every aspect of your environment – in addition to a dedicated 24/7 Help Desk that provides unparalleled desktop support. DTS managed network services provides all this – and more.
With DTS, you get a track record of proven performance that is more than a decade strong. Our clients count on us to:
- Eliminate expensive repairs and recovery costs. Our 24/7 network monitoring and proactive maintenance approach helps prevent expensive network outages before they happen.
- Increase employee productivity. Our remote access web portal enables us to resolve 98% of end-user service requests remotely from the DTS call center without the need to wait for an onsite engineer. Your employees will be back to work more quickly, translating into greater productivity.
- Maximize performance with practically zero downtime. The DTS monitoring and preventative maintenance schedule will make sure systems stay tuned for maximum speed, performance and reliability. Trend analysis system reporting on disk utilization and other critical server metrics will provide the ability to make accurate and timely budgeting decisions in advance of system failures.
And unlike other computer consultants that profit when your IT environment has a problem, our flat-fee pricing structure means that it's in our best interest to proactively detect issues, make you aware of potential systems problems, and fix them before they disrupt your business.
