(DTS-MSP) Desktop Support Services
Diverse Technology Solutions' (DTS) comprehensive desktop support services keep your employees working however, whenever and wherever they need to. A leading provider of managed IT services to small and midsized businesses, a DTS support plan is like having your own in-house tech support team at a fraction of the cost.
Covering virtually every employee device, anywhere they use it, our customized, cost-effective support plans can include managed desktop support that provides:
- Guaranteed fast response to end-user requests. DTS managed desktop support plans include unlimited remote desktop troubleshooting and a 24/7 Call Center Help Desk that is fully staffed to address and remediate all your technical issues. Our engineers are the best in the industry and certified in all major networking technologies.
- Proactive desktop security. DTS managed support plans include automated software and security patch installation, Windows desktop updates and all facets of managed defense—email, virus and SPAM protection.
- General PC services that encompass operating system configuration and support, end-user and VPN end-user account support, PDA device and custom applications support, and more.
