Kaplan Development Group

Kaplan Development Group LLC, a building management and property development company with a long heritage of success in the assisted and independent living industry, required a strategic IT solution to support 18 locations. The primary goal was to solidify a centralized data and application hosting platform to support their Long Island, New York headquarters and provide remote access to shared business applications for property locations throughout the United States. Though they knew cloud hosting was the answer, they had already endured the adverse effects of choosing a cloud-hosting provider who lacked the proper experience.

The Challenge

Kaplan’s 18 existing assisted living facilities spanned the East Coast of the United States, from Massachusetts to Georgia, with over 200 employees. Managing this fleet of PC hardware, software, users—and streamlining the acquisition of new properties to fit into the current IT model—would be no easy task. Kaplan’s cumbersome and costly existing cloud infrastructure did not meet their expectations, so they approached Diverse Technology Solutions with a number of critical primary objectives:

  • Provide acceptable virtual desktop and virtual server performance across all locations to centralize sensitive property accounting applications and business data.
  • Develop an easy-to-deploy IT strategy, enabling Kaplan to bring on new development communities with ease.
  • Streamline the entire IT process and provide rapid, effective desktop and end-user support to all locations.
  • Provide a clientless virtual desktop hosting solution and the ability to use thin client desktop terminals to further reduce IT costs and reduce the need for PCs at remote sites.

The Solution

Diverse Technology Solutions implemented a private cloud hosting solution consisting of the latest advancements in virtual desktop and virtual server hosting technology.  The virtual desktop platform allowed end users to access data and applications without the need to install or configure software at remote site workstations. End users now simply navigate to a web page from any internet browser, log in and launch their virtual desktop. This stress-free approach allows for ease of deployment and comprehensive support across multiple platforms to any end user device including Macs, iPads, PCs, thin clients and tablets.